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Frequently Asked Questions


Invitations


Is it possible to change the size and/or color of the invitations you show?

Do I have to choose from the wordings you show, or can I use my own wording?

Where can I find additional unique verse options for my invitation or announcement?

Can I customize my invitation with my own artwork?

Can I have our picture printed on my invitation?

Is it possible to order invitations and accessories blank?

Do you print invitations in languages other than English?

What is the difference between bright white, natural white (or white) and ecru paper?

Can I have any color lined inner envelope with my invitation?

What is corner copy?

How can I easily ensure the safe delivery of my wedding invitations?

Ordering


How many invitations should I order?

How many napkins should I order?

Is it possible to make changes on my order once you receive it?

When should I place my order?

Can I order items from your catalog that are not shown on the Internet?

What is Bill Me Later®?

I am in a RUSH! How can I receive my order faster?


Shipping


Can you ship my order overseas?

How much will my shipping charges be?

How can I check the status of my order?

How soon will I get my order?



Invitations


Q. Is it possible to change the size and/or color of the invitations you show?
A. Usually the invitations shown on our website or in our catalog are available only as shown. But you can still make the invitation uniquely you by selecting your lettering style, ink color, monograms or design choices. In some cases, there are exceptions to the "As Shown" option. If you are interested in finding out about a specific invitation, please e-mail us at: service@AnnsBridalBargains.com or call toll-free 1-800-821-7011 to speak with a customer service representative. Top

Q. Do I have to choose from the wordings you show, or can I use my own wording?
A. We will be happy to print your invitation with your customized wording. Please keep in mind that all of our invitations are priced for 14 lines of wording. Each additional line is $1.00. Also, consider the size of the invitation you are ordering when choosing your wording. Top

Q. Where can I find additional unique verse options for my invitation or announcement?
A. Visit Versethis.com for a wide selection of wordings for your celebration. Whether you are looking for traditional verses for a second wedding or an informal verse announcing your recent marriage in the Caribbean Versethis.com can help! Top

Q. Can I customize my invitation with my own artwork?
A. We can print your artwork on some of our invitations for a charge of $10.00. If the invitation has a preprinted design or verse, it may not be possible to change it. Also, there may be additional charges, depending upon the setup of your invitation. For complete information on the invitation you have chosen, please e-mail us at: service@AnnsBridalBargains.com or call toll-free 1-800-821-7011 to speak with a customer service representative. Top

Q. Can I have our picture printed on my invitation?
A. Some of our invitations allow for a photo to be printed without an additional charge. It may also be possible for us to print a black-and-white photo on certain invitations. The charge for printing a photo is $25.00. Depending upon the invitation and setup you choose, there may be additional charges. To discuss pricing, please e-mail us at: service@AnnsBridalBargains.com or call toll-free 1-800-821-7011. Top

Q. Is it possible to order invitations and accessories blank?
A. Yes, you can order your invitations, enclosures, accessories and enclosures as blank stock. Some of these items may have a price listing for blank stock. If not, please call customer service at 1-800-821-7011 and you will receive a 10% discount off the listed printed price. Top

Q. Do you print invitations in languages other than English?
A. Yes. We can print your wording in any language that uses the English alphabet. There is an additional charge of $10.00 for invitations and enclosure cards. Please be sure to add a neatly typed note in the special instructions field (found for each item under the 'Your Items' tab) of 'Personalize It' listing the additional wording you want, making sure of capitalizations, spellings and punctuation. We will print exactly what you send to us in the typestyle you choose. If the language you are using to print your invitations does not use the English alphabet, please send us camera-ready copy. We will then transfer this copy to a plate and print your invitations. Top

Q. What is the difference between bright white, natural white (or white) and ecru paper?
A. Our invitations come in a variety of paper colors to accommodate all tastes. Below is a description of these paper colors. Each invitation will list the paper color in its description.

1. Bright White: This is bright or brilliant white paper, with no hint of color. Choosing a bright white paper for your invitation will assure you of capturing your guests' interest and attention.

2. Natural White (Sometimes referred to as White): This is the classic choice in wedding invitation papers. It has just a hint of cream and coordinates well with any color theme for your wedding.

3. Ecru: This socially correct paper choice is a creamy color, which adds warmth to your wedding invitations Top

Q. Can I have any color lined inner envelope with my invitation?
A. Lined inner envelopes are available in a variety of colors. Each invitation has its own set of colors as made available by the manufacturer of that invitation. Top

Q. What is corner copy?
A. Some couples will choose to include information in the lower left corner of their invitation. This could be reception, respond or dress-code information. Top

Q. How can I easily ensure the safe delivery of my wedding invitations?
A. Printed return addresses save you time in addressing your envelopes. They also ensure a safe delivery of your invitations and a safe return of your respond cards. As an added bonus, printed return addresses maintain the elegant look of your wedding stationery. Top


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Ordering


Q. How many invitations should I order?
A. We suggest that you have your guest list finalized before you place your invitation order. Then you will know how many invitations you will need and not have to guess at the number. Be sure to order invitations for the wedding party as well as for keepsakes. We also suggest you order an extra 25 to help you avoid costly reorders, which start over at the original price. Top

Q. How many napkins should I order?
A. Order two or three napkins per guest, depending upon how the napkins will be used at the reception. For example, the cake table will require one or two napkins per guest, while the bar will require approximately three per guest. Beverage size napkins would be an appropriate size for these activities. If you are supplying printed napkins for the guests to use at dinner, two or three per guest is suggested in the luncheon size. Top

Q. Is it possible to make changes on my order once you receive it?
A. We will make every effort to make changes on your order if you request them. Because of our fast turnaround time, however, we cannot guarantee that we will be able to catch the order before it is printed. We suggest you make sure your order is correct before you place it. NOTE: A $10.00 fee will be applied for changes and/or cancellations. If your order is already in production, you will be charged in proportion to the work already completed. Top

Q. When should I place my order?
A. Even though we have a quick turnaround time, we suggest you give yourself sufficient time to get your invitations addressed and assembled. They should be mailed at least six weeks in advance of the wedding (or sooner if there is a respond date). With this in mind, we suggest ordering two to three months before the wedding to allow yourself ample time. Save-the-Date cards are a great way to buy you time on the back end while informing your guest of the pending date. Top

Q. Can I order items from your catalog that are not shown on the Internet?
A. Yes, you can order them over the phone or by fax. We are sorry that all of our items are not available on the Internet at this time. We continue to add products to our website weekly so be sure to visit us again. Please call toll-free: 1-800-821-7011 or fax toll-free: 800-626-3670 to order items not currently offered by our website. Note: If you are ordering items this way, it may be beneficial for you to order all of your items at once to avoid paying two shipping charges. Top

Q. What is Bill Me Later®?
Bill Me Later® is the quick, easy, secure way to pay online or over the phone without using your credit card. Simply choose this option at checkout, provide your current billing information, and in a few easy steps you're done. You'll receive a bill in the mail. Bill Me Later® offers flexible terms that allow you to choose to pay in full or over time. Subject to credit approval. Visit www.billmelater.com for a complete list of merchants that accept Bill Me Later®. Top

Q. I am in a RUSH! How can I receive my order faster?
We can ship your order out the NEXT BUSINESS DAY! Please call our customer service department at 1-800-821-7011 and ask how to expedite your order. Top


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Shipping


Q. Can you ship my order overseas?
A. We ship to U.S., U.S. territories and Canada. An additional $20.00 charge is applied to either overnight or 2nd day charges when shipping to U.S. territories and Canada. Top

Q. How much will my shipping charges be?

Order Amount Ground Third-Day Second-Day Next-Day
Up to $24.99 $7.95 $13.45 $18.45 $28.25
$25.00-$49.99 $10.95 $17.45 $22.45 $32.25
$50.00 - $99.99 $12.95 $21.45 $26.45 $36.25
$100.00 - $124.99 $14.95 $23.45 $28.45 $38.25
$125.00 - $149.99 $17.95 $25.45 $30.45 $40.25
$150.00 - $199.99 $19.95 $27.45 $32.45 $42.25
$200.00 and above $20.95 $29.45 $34.45 $44.25


Alaska, Hawaii and Puerto Rico: All orders with street addresses will be shipped UPS. Add $20.00 to the Ground, Second-Day or Overnight charges listed. If you have a post office box, we will ship Priority Mail only. We cannot ship C.O.D. to Puerto Rico or other U.S. Territories. Customers are responsible for paying excise tax upon delivery. Please allow additional time when shipping to remote areas of Alaska or U.S. Territories. Guam and U.S. Virgin Islands: Ground shipping and processing is not available.

Canada orders with street addresses will be shipped UPS Express. This will add $20.00 to the Overnight charges listed. We do not ship COD to Canada. We do not ship to a PO boxes in Canada. Customer is responsible for paying excise tax upon delivery.

Third-Day shipping and processing is not available outside the continental United States. There is an additional $20.00 charge for shipments outside the continental U.S. APO and FPO addresses will be subject to an additional $10.00 charge. Allow 3-4 business days for production time. Top

Q. How can I check the status of my order?
A. Whether you've submitted your order online, over the phone or via fax, you will be given an order confirmation number. To check your order status, please sign in or visit our Order Status page to enter your confirmation number and receive your order details. Top

Q. How soon will I get my order?
A. Most invitation orders are printed, packaged and shipped within 3-5 business days. We have a few shipping methods available including Ground, Second-Day and Next-Day. If you are in a rush, we can ship your order out the NEXT BUSINESS DAY! Please call our customer service department at 1-800-821-7011 and ask how to expedite your order.

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