Help Center
-
▶
About Our Products
- Do postcards come with envelopes?
- Can I order extra envelopes?
- Do you offer addressing services?
- Do you sell eCards?
- Do your products come in different sizes?
- What is on the inside of your greeting cards?
- What is the difference between Peel & Seal and gummed envelope closure?
- I can’t find a card I ordered before. Is it still available?
- ▶ Account Settings
-
▶
Addressing & Mailing Services
- Do you offer recipient addressing?
- How do I add addressing services to my order?
- How do I add my recipient addresses to envelopes?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- Do you offer addressing and mailing services?
- How do I add addressing or mailing options to my order?
- How do I upload my address file?
- Is it possible to purchase extra envelopes?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
-
▶
Customizing Our Products
- Can I change the color or can I change the background color of this product?
- Can I edit the text on a product?
- Can I get a proof of my item before it prints?
- Can you help me design my product?
- What if my image appears blurry or pixelated on the preview?
- What kind of paper do you use?
- Can I Upload a Full Design for a Card?
- Customizable versus Non‑Customizable Products
- How to add a QR Code to your Product
- Will the printed product look exactly like the preview?
- Can I order more than 3 samples?
- Can I order samples with envelopes and envelope imprinting?
- Will my sample order come with printed barcodes?
- Do you offer envelope samples?
- Can I request chocolate samples?
- Can you ship samples to Canada?
- How do I add a QR code?
- Can I order blank greeting cards?
- Can I receive a printed sample before I place my order?
- Can I see a proof of my customization?
- Can you recreate a product I already have?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I order a sample?
- How do I place a reorder?
- Where can I find a list of verses or a verse library?
- Can I email you a logo, signature, or image to use in my card?
- ▶ Most Popular
-
▶
Payment & Billing
- Are envelopes included?
- Can I change or cancel my order?
- How do I place a reorder?
- Is it safe to use my credit or debit card on your website?
- What is your return policy? Do you offer a guarantee?
- What payment methods do you accept?
- Why isn't my promo/coupon code working?
- Can I pay with a company check?
- Do you charge sales tax?
- How can I send my tax exempt paperwork?
- What is an account credit and how do I use it?
- Can I be invoiced for my order?
- Can I pay with multiple credit cards?
- Can you process a PayPal payment for me?
- ▶ Return Policy
-
▶
Shipping & Production
- Do you ship internationally?
- Do you ship to PO Boxes or Military APO/FPO addresses?
- How can I track my order?
- What are the shipping options and charges?
- What shipping carriers do you use?
- Where will my order ship from?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- How can I track the shipping status of my order?
- How long will it take to get my order?
- I have a large volume high quantity order. Can I get assistance?
- What carrier will deliver my package?
- What shipping options do you offer?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (800) 821-7011
fax: (866) 422-4005
12750 Merit Drive Suite 900
Dallas, Texas 75229
How Do I Save Items to My Favorites?
Saving your favorite designs makes it easy to revisit, personalize, and order them later. You can save products directly from any category page or save your work while customizing a card in the editor.
Saving a Product to Your Favorites
You can save any card you like by clicking the heart icon on the product.
- Visit any category page (for example: Thank You Cards).
- Look for the heart icon in the top‑right corner of each product.
- Click the heart to save the item to your favorites.
- If you’re not logged in, you’ll be prompted to sign in or create an account.
- Once saved, the product will appear in your account under Saved Favorites.
Saving a Customized Project (Save Work)
Use the Save Work option in the editor to save your in‑progress design.
If you’ve started personalizing a card, you can save your work using the Save Work feature.
- Open any card and begin customizing it.
- Select Save Work in the editor.
- Log in to your account if prompted.
- Enter a name for your project when asked.
- Your project will be saved automatically to your account.
Where to Find Your Saved Items
You can access everything you’ve saved at any time by visiting your account dashboard:
- Saved Favorites – products you liked using the heart icon.
- Saved Projects / My Projects – cards you customized or started designing.
Use your account dashboard to quickly open your Saved Favorites and Saved Projects.
From your dashboard, you can easily revisit, edit, or order your saved items whenever you're ready.
Favorites vs. Saved Work at a Glance
Sign In To Your Account
Create An Account
Forgot Your Password?
Save This As A Favorite
You can temporarily save favorites without an account but they will be lost when you close your browser. Create an account or log in to an existing account to keep and share your favorites
I do not have an account but want to keep and save my favorites
I don't want to create an account right now. I just want to temporary save favorites as I shop.
We will not share or use your email address without consent.
Sign up for the latest news, helpful tips and our most exclusive offers. This offer applies to new email subscribers only. Once you enter your name and email address, the code will be sent to you via email.
Thanks!
YOU'RE ALL SIGNED UP