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Help Center
- ▶ About Our Products
- ▶ Account Settings
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Addressing & Mailing Services
- Can you address my envelopes for me?
- Do you offer recipient addressing?
- How do I add addressing services to my order?
- How do I add my recipient addresses to envelopes?
- Can you address and mail my order for me?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- How do I upload my address file?
- The product I'm looking at doesn't have the addressing service option. Why is that?
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Customizing Our Products
- Can I change the color or can I change the background color of this product?
- Can I get a proof of my item before it prints?
- Can I remove the brand logo from my product?
- Can you help me design my product?
- How do I add symbols or special characters in the editor?
- How do I type accented characters when personalizing my product?
- What if my image appears blurry or pixelated on the preview?
- What kind of paper do you use?
- What special character commands can I use when personalizing my product?
- Will the printed product look exactly like the preview?
- How do I add a QR code?
- Can I edit the text on a product?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I place a reorder?
- ▶ Most Popular
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Payment & Billing
- Are envelopes included?
- Can I change or cancel my order?
- Is it safe to use my credit or debit card on your website?
- What payment methods do you accept?
- Why isn't my promo/coupon code working?
- Can I pay with a company check?
- Do you charge sales tax?
- How can I send my tax exempt paperwork?
- What is an account credit and how do I use it?
- Can I pay with multiple credit cards?
- Can you process a PayPal payment for me?
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Product Editor
- How to Use Product Editor
- How to Navigate Front, Back, and Other Available Views
- How to Add and Edit Text
- How to Change Fonts, Colors, and Messaging
- How to Upload, Crop, Rotate, and Replace Images
- How to Use the Artwork Library
- How to Use Templates and Clear the Canvas
- How to Use Create QR Code
- How to Use Size and Format Options
- How to Save Your Work and Return Later
- How to Review Your Design Before Adding It to Cart
- How Foil Options Work in Product Editor
- How Image Quality and Uploads Work
- Troubleshooting Common Product Editor Problems
- How to Change Text Colors and Editable Text Areas
- How to Change Background Colors and Color Blocks
- How to Use Grid, Ruler, Zoom, Pan, and Bleed Controls
- How to Use Advanced Text Tools
- How to Use Advanced Image Tools
- How Image Recoloring, Opacity, and Background Cleanup Work
- How to Remove White Space from Uploaded Artwork
- How to Order a Sample When Available
- How Add to Cart Checks Work
- How Missing Customization and Image Alerts Work
- How Proof Revisions and Approval Work
- How Envelope Addressing and Mailing Options Work
- ▶ Return Policy
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▶
Shipping & Production
- Do you ship to PO Boxes or Military APO/FPO addresses?
- My order shows as shipped, but I never received it. What should I do?
- What are the shipping options and charges?
- What shipping carriers do you use?
- How long will it take to print my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- Do you ship internationally?
- How can I track the shipping status of my order?
- I have a large volume high quantity order. Can I get assistance?
- Where will my order ship from?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
Phone
tel: (800) 821-7011
fax: (866) 422-4005
tel: (800) 821-7011
fax: (866) 422-4005
Address
12750 Merit Drive Suite 900
Dallas, Texas 75229
12750 Merit Drive Suite 900
Dallas, Texas 75229
How to Use Product Editor
Product Editor is the editing space used to personalize many different products. You can use it to add text, upload images, change layouts, review multiple sides of a product, and prepare your item before adding it to cart.
What you will see on the screen
- Design area: The middle of the screen shows the current side of your product.
- Left toolbar: This is where you open tools such as Add Text, Add Image, Artwork Library, Templates, and Size & Format.
- Top action bar: This includes Undo, Redo, Copy, Paste, Back To Original, and Add To Cart.
- Side tabs: Depending on the product, you may see Front, Back, Envelope, or other panel names.
- Zoom controls: The bottom of the screen lets you zoom in or out while you work.
Best way to get started
- Check which side of the product you are viewing.
- Add or update the text you want first.
- Upload or place images if your design uses photos or artwork.
- Review any additional sides, such as the back or envelope, when available.
- Use Save Work if you want to come back later.
- Open Add To Cart only after you have reviewed the full design.
Helpful tips
- If a product includes more than one editable side, review every side before ordering.
- If a design looks wrong after several changes, Back To Original returns the product to its starting point.
- Some products show extra tools or fewer tools based on what that product supports.
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