Help Center

• ▶ Account Settings
  • How can I update my account information?
  • How can I remove myself from your email list?
• ▶ Addressing & Mailing Services
  • Do you offer recipient addressing?
  • How do I add addressing services to my order?
  • How do I add my recipient addresses to envelopes?
  • Is it possible to purchase extra envelopes?
• ▶ Customizing Our Products
  • What kind of paper do you use?
  • Can you help me design my product?
  • Can I edit the text on a product?
  • Can I get a proof of my item before it prints?
  • What if my image appears blurry or pixelated on the preview?
  • How do I add a QR code?
• ▶ Payment & Billing
  • How do I place a reorder?
  • Is it safe to use my credit or debit card on your website?
  • What is your return policy? Do you offer a guarantee?
  • What payment methods do you accept?
  • Why isn't my promo/coupon code working?
  • Can I change or cancel my order?
  • Are envelopes included?
• ▶ Return Policy
  • There’s a mistake on my order. Can it be reprinted?
  • What is your return policy?
• ▶ Shipping & Production
  • What are the shipping options and charges?
  • What shipping carriers do you use?
  • How can I track my order?
  • Do you ship internationally?
  • Do you ship to PO Boxes or Military APO/FPO addresses?
  • Where will my order ship from?
• ▶ Most Popular
  • How do I save my project to edit or purchase later?
  • How long will it take to print my order?
  • How can I track my order?
  • What kind of paper do you use?
  • Can I order a sample?
  • Do you offer catalogs?
  • Do you have a promo code or any current sales?