Help Center
- ▶ About Our Products
- ▶ Account Settings
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Addressing & Mailing Services
- Can you address my envelopes for me?
- Do you offer recipient addressing?
- How do I add addressing services to my order?
- How do I add my recipient addresses to envelopes?
- Can you address and mail my order for me?
- Can you format my addresses so they fit in your spreadsheet?
- Do I need to use your address template or can I use my own?
- How do I upload my address file?
- The product I'm looking at doesn't have the addressing service option. Why is that?
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Customizing Our Products
- Can I change the color or can I change the background color of this product?
- Can I get a proof of my item before it prints?
- Can I remove the brand logo from my product?
- Can you help me design my product?
- How do I add symbols or special characters in the editor?
- How do I type accented characters when personalizing my product?
- What if my image appears blurry or pixelated on the preview?
- What kind of paper do you use?
- What special character commands can I use when personalizing my product?
- Will the printed product look exactly like the preview?
- How do I add a QR code?
- Can I edit the text on a product?
- How can I add a photo, logo, or signature to my product?
- How can I customize my product?
- How do I place a reorder?
- ▶ Most Popular
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Payment & Billing
- Are envelopes included?
- Can I change or cancel my order?
- Is it safe to use my credit or debit card on your website?
- What payment methods do you accept?
- Why isn't my promo/coupon code working?
- Can I pay with a company check?
- Do you charge sales tax?
- How can I send my tax exempt paperwork?
- What is an account credit and how do I use it?
- Can I pay with multiple credit cards?
- Can you process a PayPal payment for me?
- ▶ Return Policy
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Shipping & Production
- Do you ship to PO Boxes or Military APO/FPO addresses?
- My order shows as shipped, but I never received it. What should I do?
- What are the shipping options and charges?
- What shipping carriers do you use?
- How long will it take to print my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- Do you ship internationally?
- How can I track the shipping status of my order?
- I have a large volume high quantity order. Can I get assistance?
- Where will my order ship from?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (800) 821-7011
fax: (866) 422-4005
12750 Merit Drive Suite 900
Dallas, Texas 75229
What is the minimum or maximum quantity of a product I can order?
Minimum and maximum order quantities vary by product. Some items can be ordered as low as 1, while others must be ordered in preset increments such as 5, 8, 10, 25, 50, 100, or more. These limits depend on how the product is manufactured and packaged.
What affects quantity limits?
Several factors determine how many of a product you can order:
- Product type (cards, invitations, stationery, accessories, etc.)
- Manufacturing process (digital press vs. converted)
- Special finishes or upgrades (foil, embossing, specialty inks)
- Packaging requirements (boxed sets, pre‑converted items, envelope matching)
How to check the exact quantities available
You can see the available quantities for any product directly on its product page:
- Go to the product detail page.
- Locate the Quantity dropdown menu.
- Review the options shown.
You will see:
- The minimum quantity you can order
- The available increments (e.g., 10, 25, 50…)
- The price for each quantity tier
- The maximum quantity allowed (if one applies)
Tip: You can type a quantity manually
You can enter any number directly into the quantity box. If the number you enter isn’t one of the allowed increments, the system will:
- Automatically round up to the next valid quantity
- Update the price instantly so you know the exact cost before adding the item to your cart
This makes it easy to confirm what quantities are available and how pricing changes as you adjust your order.
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