Why isn't my promo/coupon code working?
First, check the details. Does your merchandise total (before taxes and shipping) meet the minimum order requirement if there is one? Do the items in your cart qualify for the discount? Has the offer expired?
If you found the code somewhere other than on our website and without all the details, it may have expired. It may also be non-transferrable and work only for certain customers who qualify. Or it may be a fraud. It's best to check our website, where you'll find current coupon codes that actually work.
If you received the code in an email or advertisement or you found it on our website, and it is still valid but not working, please call Customer Service at 1-800-403-8861.
Was this helpful?
